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Robo-shop of horrors

on March 18, 2014

Ros Thomas

The West Weekend Magazine

Published: Saturday March 8, 2014

Byline: Ros Thomas


I am being bullied by a machine who delights in being a shrew. We were wary of each other at first, that self-serve checkout and I. I tried not to think of her as a dictatorial tin can. I scolded myself for feeling intimidated by her sophisticated touch-screen interface and her beeping castigations. After all, she was one of a dozen talking robots designed to speed me through my  supermarket. We should have been friends. But it was clear from the start she had no interest in our relationship.

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